Warranty cover you can rely on
When you invest in a new heating or cooling system, it’s important to know what support comes with it. Here, we explain the warranties that apply to systems installed and serviced by us, so you know what to expect.
What your warranty covers and why it matters
Heating and cooling unit warranties typically include manufacturer coverage for parts and a workmanship guarantee from the installer. Understanding how these work helps you know who to contact if something goes wrong and what’s covered during the warranty period.
The types of cover that may apply
HVAC warranties can come from many different sources. These are the main types of coverage that may apply to systems installed or serviced by Capital Air Group.
How we support you after installation
We believe warranties should be clear and easy to understand. Our approach focuses on explaining coverage upfront, following correct installation practices, and supporting customers if issues arise after their system is installed.
Clear explanations from the start
We explain warranty coverage and conditions before work begins, so there are no surprises later.
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Protection in place
Appropriate insurance coverage supports our work and helps protect customers and our team.
Support when you need it
If an issue comes up, our team is available to help explain options and next steps.
No shortcuts on workmanship
We follow approved installation standards to support reliable performance and warranty coverage.
Peace of mind our customers appreciate
Many customers value the clarity and follow-through we provide when it comes to warranty support.
About Capital Air Group
Capital Air Group is a locally owned HVAC business supporting Canberra and the surrounding regions since 1990. We take a practical, transparent approach to our work, including how we explain warranties and insurance coverage. By following required standards and carrying appropriate protection, we aim to support customers with reliable outcomes and clear communication from installation through to aftercare.
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Contact us
Have a question about warranty cover or support? Get in touch with our Canberra team and we’ll talk you through it.