Frequently asked questions
We know choosing an HVAC provider comes with questions. We’ll cover common topics about our services, process, and what to expect when working with Capital Air Group.
- Answers to common questions -
Frequently asked questions about our services
These frequently asked questions cover common topics about our services, processes and what to expect when working with Capital Air Group across Canberra.
What air conditioning services do you provide?
Capital Air Group provides a full range of air conditioning services, including repairs, servicing, maintenance and new installations. We work with split systems, ducted systems and multi-split systems for residential and commercial properties. You can view our full range of air conditioning services to see how we can help at different stages of your system's life.
Do you service my suburb in Canberra?
We service homes and businesses across Canberra and surrounding regions within a 50–60 kilometre radius. This includes major areas such as Gungahlin, Belconnen, Tuggeranong, Woden Valley and nearby suburbs. You can check our service coverage and locations to confirm whether we service your area.
What warranties apply to your installations?
All installations completed by Capital Air Group are backed by manufacturer warranties as well as our own workmanship guarantees. Warranty coverage varies depending on the system and brand, but we'll explain what applies to your installation before work begins. You can learn more about coverage on our warranties page.
Can you help with energy-efficient upgrades?
Yes. We regularly help households upgrade to more energy-efficient heating and cooling systems and provide guidance on available government programs. As an approved installer under the ACT Sustainable Household Scheme, eligible customers may access low interest loans and rebates to support energy-efficient heating and cooling upgrades.
What brands do you install and repair?
We install and service a range of trusted heating and cooling brands known for reliability and performance. Capital Air Group is a Mitsubishi Electric Diamond Dealer and also works with brands such as Daikin and Fujitsu. You can check approved Mitsubishi Electric installers through their official stockist directory.
What should I expect after I contact your team?
Once you contact us, our team will gather a few details and arrange a site visit. Quotes are typically provided within 24 hours of inspection, with installations, repairs and services scheduled as soon as possible. We focus on clear communication, realistic timeframes and follow-up support once work is complete.
Need help choosing the right option?
Not sure what you need? Speak with our local team for clear advice and practical guidance on heating and cooling services, repairs and installations.
What Canberra customers say
We’re proud of the feedback we receive from Canberra homeowners and businesses who value clear communication, reliability and quality workmanship.
About Capital Air Group
Capital Air Group is a locally owned HVAC company serving Canberra and the surrounding regions since 1990. Our licensed team provides repairs, servicing and installations of heating and cooling systems with a strong focus on communication, reliability and long-term performance.
With decades of experience and trusted brand partnerships, we help customers make confident decisions about their heating and cooling needs.
Contact us
Contact us to speak with our local team and get the heating and cooling solution you need.